These general terms and conditions govern the purchase of products made remotely via telematic network through the website huyl.com, owned by HUYL S.r.l., with registered office at Piazza della Serenissima 60, 31033 Castelfranco Veneto, Italy.
Purchasing operations are governed by the Consumer Code Legislative Decree no. 206/2005, while privacy protection is subject to Legislative Decree no. 196/03.
The current sales methods for the purchase of products listed in the huyl.com catalog are as follows:
Shipping available to
Italy, Austria, Belgium, Germany, France, Luxembourg, Monaco, Netherlands, Spain, United Kingdom, Portugal, Sweden, Denmark, Finland, Croatia, Ireland, Greece, Hungary, Malta, Slovakia, Slovenia, Lithuania, Latvia, Cyprus, Czech Republic, Estonia, Bulgaria, Romania, Poland, Switzerland, Norway, Iceland, Moldova, Canada, United States of America, Bahrain, Kuwait, Qatar, Saudi Arabia, United Arab Emirates, Japan, Israel, South Africa.
Invoicing Terms
For companies requiring an invoice, a valid VAT number is mandatory and provided via, and all required fields must be completed.
ACCEPTANCE OF THE TERMS OF SALE
The terms stated in the preamble are an integral and essential part of this agreement.
All contracts will be concluded directly through the consumer’s access to the website huyl.com, where the customer can complete the contract for the purchase of the desired product by carefully following the indicated procedures.
These general terms and conditions must be read online by the customer before completing the purchase procedure.
The submission of the order confirmation implies full knowledge and acceptance of these terms.
According to Article 66-bis of Legislative Decree 206/2005, the competent court will be that of the consumer’s place of residence or domicile, if located in Italy.
SALES PRICES AND PURCHASE METHODS
The sales prices listed on huyl.com are always in € (euro) and inclusive of VAT.
All prices exclude shipping costs and any additional charges
The total shipping cost will be communicated to the customer before purchase confirmation.
The purchase contract is finalized by correctly filling out the form and expressing consent to the purchase through online confirmation. The customer can pay for the ordered goods using the payment methods indicated online at the time of purchase.
DELIVERY
HUYL S.r.l., owner of the huyl.com website, will deliver the selected and ordered products to the address indicated by the customer using the methods described above, through couriers.
The risk of damage or loss of goods remains with HUYL S.r.l. during shipment and transportation, and is transferred to the consumer only when the latter – or a third party designated by them and not the carrier – physically takes possession of the goods.
The only exception, as set out in Article 63 of Legislative Decree 206/2005, applies when the carrier is chosen by the consumer outside those offered by HUYL S.r.l.: in such case, the risk transfers to the consumer upon delivery of the goods to the carrier.
LIABILITY
HUYL S.r.l. accepts no liability for disruptions caused by force majeure, such as accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods, or other similar events that prevent full or partial execution of the contract within the agreed time.
HUYL S.r.l. is not responsible for any fraudulent or unlawful use that may be made by third parties of credit cards, checks, or other payment methods when paying for purchased products.
In fact, HUYL S.r.l. at no point during the purchase process is able to know the buyer’s credit card number, which is transmitted via a secure connection directly to the bank service provider.
CUSTOMER OBLIGATIONS
It is strictly forbidden for the purchaser to enter false, invented, or fictitious data during the registration process necessary to activate the order fulfillment process and related communications.
The customer releases HUYL S.r.l. from any liability resulting from the issuance of incorrect fiscal documents due to errors in the data provided by the customer, who is solely responsible for their accurate submission.
RIGHT OF WITHDRAWAL
The customer may exercise the right of withdrawal by returning the received goods and obtaining a refund of the paid price. Please check the applicable conditions for exercising the right of withdrawal.
DISPUTE RESOLUTION
European consumers are informed that the European Commission has set up an online platform providing an alternative dispute resolution tool.
This platform may be used by European consumers to resolve any non-judicial dispute related to and/or deriving from online contracts for the sale of goods and services.
If you are a consumer established in Europe, you may use this platform to resolve any disputes arising from the online contract concluded on this website.
The European ODR platform is available at the following link: https://webgate.ec.europa.eu/odr